Telematics fleet merging platform

- Role
- Product Designer
- Core activities
- DiscoveryFleet ManagementDashboards
- Period
- 2021
- Product Tags
- NDAFleet ManagementDiscovery
Context
Two industrial telematics platforms had to be merged into a clearer fleet-management experience for operators and business stakeholders.
Product Landscape
NDA / 2021
Telematics fleet merging platform connected product strategy, user workflows and implementation constraints. The work needed to support the immediate feature scope while leaving the product easier to extend.
Discovery and UX architecture for merging two industrial fleet-management platforms.
- Discovery scope
- Fleet Management scope
- Dashboards scope
- SaaS scope
Challenges
The work started with a set of product, workflow and system constraints that had to be resolved without slowing delivery.
- The legacy systems were fragmented and difficult to unify.
- Fleet data, dashboards and reporting workflows required a role-based structure.
- The design had to clarify product direction before implementation investment.
Approach
Design process
I translated the product problem into reusable UX structures, validated the direction with stakeholders and prepared implementation-ready design specifications.
- Led discovery and mapped the existing platform logic.
- Defined information architecture for fleet management, reporting and operational dashboards.
- Translated complex system behavior into a concept-level redesign.
Outcome
The result was a clearer product experience, stronger delivery alignment and a more scalable foundation for future work.
- Created a unified UX direction for the merged platform.
- Reduced ambiguity around roles, modules and dashboard structure.
- Gave stakeholders a clearer product architecture for future delivery.
Reflection
General experience
Good system work is less about perfect component inventory and more about creating repeatable agreement between product, design, and engineering.
The most useful artifacts were the ones teams could apply immediately in delivery: decision rules, naming conventions, reusable states, and practical examples.
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